When I got my first controller I ran diagnostics on the PDP app and it showed the right stick was not centered. I thought maybe this is wrong so I tested it with several games. You can look and stop looking in any direction and he will keep looking in that direction. Ordered a replacement, same problem. I no longer waste time on this company's products and neither should you. I will get a refund and will go elsewhere. I ordered one of their Aftershock controllers a while back and am having similar issues with it. Just avoid PDPs. One of the worst controllers I've ever bought.
Microsoft Xbox Wireless Controller Adapter for Windows 10 Black
25 Review
Computer headset Razer Blackshark V2 X, green
86 Review
Sennheiser GSP 302 Gaming Headset: Noise-Cancelling Mic, Flip-to-Mute, Memory Foam Pads, for PC, Mac, Xbox One, PS4, Nintendo Switch, Smartphones
23 Review
Wireless Xbox Controller With Audio Jack - Compatible With Xbox Series X/S, Xbox One, And PCs Running Windows 7/8/10 - Red
16 Review