When I unboxed this I have to admit I was extremely disappointed. Shower heads are plastic. I expected much better quality from Moen. The only reason I ordered was because it has a metal hose (rather than plastic) and it does. I chose to install a shower head because to be honest I didn't want to deal with returns. I thought I would get something from this so I kept looking for another shower head. I have to admit that I was completely surprised at how well this shower head works and how much I really like it. I'm still disappointed with the materials but very happy with the large nozzle and the adjustments on the handle. I'm very glad I didn't send it back.
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