So the product works mostly as described. I read the reviews and knew the problems others had and I have to agree with their assessment. Phone charging is less than terrible. This is the only feature that should be charged quickly. Most people buy this power tower because of this feature. Otherwise I would buy a cheaper model without charging the phone. I need to charge on my fast charge pad (which takes up space I wanted to get back with the turret). The retractable cord is hand-twisted and not spring-loaded, which doesn't work well when something is plugged in. It is inconvenient to take the charger and turn the base or turn everything off. I'm still debating whether to come back or not. At this point I will probably come back. piss off!
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