I love that it allows me access from anywhere in my house or car, so there's no need for any of us at home office jobs during this current pandemic-it works great as an extension into our homes/offices when we're not able work out side ourselves (we have three young children). Honestly cannot think about anything negative right now because everything has been working well since day one with little glitches here &there but nothing too big which makes up most software products these days - they are pretty good overall if used properly like i said above :).