automatically turns off when placed back in charging case but reconnects. The only way to prevent this is to manually turn each earbud off by pressing and holding each button for 5 seconds and DO NOT put them back in their case OR turn off Bluetooth on your phone. . the highlights in my book when even cheaper generic alternatives don't do it badly. UPDATE: Anker contacted me and offered to send me another pair. The new one works as it should, but ironically, the call they made to me was an opportunity to test their not-so-stellar call quality. but they're good for music, as is the last pair, despite their apparent defect, if that's all you care about then it shouldn't be a problem. an updated score for good customer service that genuinely takes the initiative to help. I just wanted the charging case to be more pocket friendly.
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