Header banner
Revain logoHome Page
Mack Cruz photo
Dominica, Roseau
1 Level
728 Review
46 Karma

Review on Sindcom by Mack Cruz

Revainrating 3 out of 5

Disappointed in Sindcom's Customer Service and Quality

I recently bought some picture frames and home decor items from Sindcom's online shop. Unfortunately, I was very dissatisfied with both the product quality and the level of customer care. Several of the photo frames came broken because they were poorly made. I had a lot of trouble getting through to anyone when I tried to call customer service to solve the problem. After spending a considerable amount of time on hold, the representative I eventually spoke to was useless and dismissive. Furthermore, the home decor products I got were not at all as described on the website. They appeared cheap and flimsy, and did not match the photos online. It was obvious that the goods were of poor quality, and I felt as though my money had been squandered. Overall, I wouldn't advise anyone to shop at Sindcom's website. A frustrating and disappointing shopping experience is created by the low product quality and unhelpful customer support. I lament what I bought, and I won't use Sindcom for future purchases.

Pros
  • high-caliber goods
Cons
  • Inconsistent product quality