Bracket installed upside down to fit smaller box. There are no instructions or labels telling you this. No wonder people send it back. One star deduction for that. I just got lucky and found out. Remove the bracket and reinstall it in the right position and it installs easily. This one has an impulse pad in a different place than my original so it doesn't look the same. The connector is the same and works perfectly. Tip: Your door must be closed or you must manually close the two latches for this to work. There are two safety sensors on the locks that prevent them from being triggered when the lock/door is open. It works great for 1/2 the OEM price.
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