So I ordered this product and I like it but it doesn't come with toothbrush cases. I called Waterpik and asked them if I could buy toothbrush cases, they said not only do they have them for sale, they come with some brushes and others don't. I explained that this toothbrush has to stay on the unit to charge, meaning it will be in the bathroom and I found it unsanitary without a case she said there was nothing she could do about it which was quite grumpy. . I think I will return to Philips Sonicare, their customer service is always top notch and I always make sure they have toothbrush cases.
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