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761 Review
49 Karma

Review on Split by James Roberts

Revainrating 4 out of 5

Great tool helping keep users organized and their data secure

The biggest thing that I like about split is how easy it was for me (a non-technical user) get up & running quickly without needing much knowledge or experience in coding/scripting languages such as Python etc..

img 1 attached to Split review by James Roberts

It's also great being able to have custom fields added easily from within our customer portal which makes reporting more efficient! There are some minor things but nothing too major so far - would love if we could add another email address type instead just AIM since my work account doesn't seem very compatible yet? Also not sure why emails were marked read when they weren't actually open by anyone other than myself. Been using this product over 2 months now during implementation phase where all new features had been developed before going live via pull request workflow between developers who wrote them vs customers themselves adding support requests into system through ticket creation flow.

Pros
  • I like how simple it is to create custom fields and add them to a contact (no coding needed) and the system is very user friendly and easy to understand
Cons
  • Not sure how to create an email address type other than AIM would be nice if we could make that change