The best thing about this service provider was their response time which made it easy for us as clients because they were always available when needed by our business team members who used them at times during tax season or other busy periods where timely responses are essential. We have no dislikes with regards to working together; however some customers may not be comfortable dealing directly through emails since there's an element of trust involved so you must build rapport with your contact person before using email communication if possible. I highly recommend others consider using these providers especially those needing fast turnaround from start up until closeout/closing out files. Their experience and willingness to assist me throughout my entire transaction process gave peace of mind knowing i would receive quality advice without any surprises later down the road after signing documents.