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Mozambique
1 Level
657 Review
81 Karma

Review on WUKUR by Tony Guernsey

Revainrating 2 out of 5

WUKUR Provided a Very Disappointing Experience, with Horrible Customer Service and Below-Average Products

My expectations were quite high for WUKUR, an e-commerce platform that specialized in consumer electronics, personal computers and peripherals, as well as tablet devices. Unfortunately, my experience with this organization was not at all what I had hoped for or expected. To begin, I found it tough to browse the website, and it was even more challenging to locate the things that I was seeking. When I eventually located what I was looking for, I was taken aback by the low standard of the available products. The electronic components appeared to be made of weak material and had the appearance of being easily damaged. To make matters even worse, when I called customer support to voice my unhappiness with the treatment I received, I was given a response that was dismissive and unhelpful. It was abundantly evident that they had no intention of responding to my complaints or putting things right in any way. In general, my experience with WUKUR was nothing short of disappointing. Anyone who is interested in purchasing high-quality devices and accessories should go shopping somewhere else, in my opinion. WUKUR just does not meet up to the standards that other online retailers have established because their customer service is terrible and their items are not very good.

Pros
  • Website that is simple to use and has navigation that is clear and concise
Cons
  • The inflated cost of some goods