PRODUCT LOOKES/WORKS AS DESCRIPTION. MY ONLY COMPLAINT IS THAT ONE BALL IS HEAVY THAN THE OTHER (which can be explained by the heavy end having a tool to adjust the narrow/wide setting). THIS CAN BE AVOIDED SIMPLY BY USING A COUNTERWEIGHT IN ANOTHER BALL TO DISTRIBUTE THE WEIGHT EVENLY. I NOTICE THIS WHILE TRYING TO ADJUST ON THE BACK. I CAN'T GET THIS IN THE RIGHT PLACE (ONE SIDE WAS ALWAYS BELOW THE OTHER). I tried lacing the shoes on the middle transfer so I could manually lower them to the right spot on my back (as it was difficult to get them to that area on my own), but when I tied the laces, one side pulled that side further down (because of the heavy ball). THIS COULD BE AN EASY, SIMPLE SOLUTION. THE PRODUCT MUST BE BALANCED TO HAVE AN EVEN WEIGHT.
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