Review on 🐱 Hello Kitty White Zojirushi 16-Ounce Stainless Steel Vacuum Insulated Mug by Dakota Afzalian

UPDATE: 09/13/19: Improving my rating to 5 stars. These are the best travel mugs and the customer service has been AMAZING! They solved my problem and provided me with a replacement part! I love these travel mugs (I have 3 of them) and am now impressed with their customer service! This is the second Zojirushi thermos I've bought in the last year. I love its small size (I have small hands and it's easy to grab) and great Japanese design. Unfortunately the close/lock button was stuck even when I first received it. Walking to work today (with my signature swipe of the new iPad Pro in my bag!) I heard the lid pop open only to stop, pull it out of my bag and find the top 'cracked' was and didn't want to. Close. The latch was broken. At this price, 3 months is too short for a disposable item. I will most likely look for another brand in the future.