Whoever posted these 28 reviews giving the product a rating of 5 is beyond my comprehension. I spent 15,000 on a printer from AliExpress, used it to print a few images and 20 pages of text in black and white, and it worked perfectly. The fact that the printer has suddenly ceased printing does not mean that HP assistance is at the forefront of the situation. As a result, I'm going to return the printer to its owner. I made a solemn vow a long time ago that I would never again invest in an HP laptop, and it appears that this sentiment extends to all of their products. It is unfortunate that I contacted such a pointless office in the first place.
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