The reporting options are great, easy access from mobile devices is helpful! We've used this software since it first started being offered as an option for employees so I can't think of anything that i dislike about their product - however there may be something we have not discovered yet but would like more information if they had any updates regarding our experience with them (or lack thereof). Nothing really at all. This just works; very useful app when working remotely or anywhere you don’t want your data stored locally because security issues could arise while using certain apps/tools during work hours away from office location(s); also helps keep everyone up date.