The main benefit is that it allows us to run our Quality Risk Management process across all of my projects without having any extra software or employees dedicated only as such service provider (which can be expensive). Some aspects are not very user friendly if you don't have much experience using QC tools like this one - but once familiarized they become easy enough so there's nothing really outstandingly bad about them other than their price tag which makes me hesitant at times when I need more people who know how things work! We use qbd mainly because we wanted everything centralized into 1 place instead running multiple processes within each project/company department etc..