Review on 🚘 AUTOSAVER88 Headlight Assembly for 2006-2011 Civic Sedan - Chrome Housing, Amber Reflector - Replacement Headlamp by Ken Booker

UPDATE 01/21/20 Shortly after posting the review below I received a response from the company. They said they tried to contact me on 12/16/20 but I never received the message. Maybe the letter got lost on the internet. They offered to either replace the headlights for free or give a full refund. I may have just received a defective item and would have agreed to accept a replacement but we have decided to sell the car and have now replaced it with a lower mileage car. So I decided to accept a refund. Refund was quick and communication with me was excellent. They contacted me several times and were polite and accommodating. If we didn't sell the car I would have them send a replacement. I changed my rating from 1 star to 4 stars because I value good customer service in addition to the quality of the product. Everyone can have problems with a product at times, and maybe that's what happened here. If you read other reviews you will see that over 80% of them have 5 stars without any complaint. I based my original purchase on this. I would give this company another chance in the future if I need any of their products. -------- What good is a headlight that cannot be adjusted? The adjustment screws simply turn without changing the position of the headlight up or down. I also had to cut the holes for the lamp to fit. There were pieces of platinum that were not fully cut at the factory, so the lamp assembly would not fit in the holes. It took me half an hour of frustration trying to cut with a chord knife. I tried to contact the seller but he never replied. Now I'm stuck with headlights that are too high. I guess I'll have to buy another set now. I've learned my lesson: Buy OEM, even if it costs more, and get the right product the first time. I will definitely avoid the AUTOSAVER88 crap on this site for future products.