The tool is very easy to use for new users as it has simple visual interface which makes learning process easier than other tools out there in this space.
It also provides good integration with third party applications such as JIRA or Confluence if you are using them while managing your projects/portfolios etc within Cbiz PM Toolkit. I have not faced any issues till now since we started implementing CBZ Platform but would love support from their side when ever something goes wrong instead of putting us through all-out customer service experience like most vendors provide these days! If looking at project portfolio management solution then its definitely worth considering given that they offer great value add over competitors who charge more money - especially if budget constraints remain an issue going forward compared to what existing solutions can do today.