Because this cage is advertised for chameleons and as arboreal chameleons need roosting, I bought this cage for my panther chameleon. I ran a wire through the screen in a few places to support the branches. Over time, gravity pulling the branches down has broken through parts of the screen, creating large holes and crevices, and now crickets and roaches (used as food bugs) are crawling out and climbing into my apartment. I have no choice but to use sealants that would be poisonous to the chameleon. I called the manufacturer and they sent me 3 replacement plates free of charge, I only had to pay for shipping. Manufacturer's phone support is good, but website support is unhelpful. I upgraded the rating to 4 stars because it's a good cage. You just have to get creative with the perches so you don't damage the screen over time.
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