The unit appeared to be in good condition on arrival. This is my first time using zip ties. I contacted Revain and they quickly replaced the broken part with one of mine. The sound quality is pretty good. The comfort and fit are also good. One of the best I've ever had. It connects very well via Bluetooth until a few days ago. I had it a little over 3 months. It no longer seems to emit a signal that other devices can detect. As far as I know, my warranty has expired.
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