The best thing about packet trap is that it has all of your network requirements in one place, so you don't have to keep searching around each time something happens! It's very easy-to use as well - I'm able to quickly jump into what needs my attention by simply clicking through reports, or looking at graphs when needed (and they're pretty self explanatory!). There isn’t much dislike from me yet with this software; however if there was anything missing then perhaps more options could be added such as adding custom fields which would make things easier/more user friendly? But other than not having any dislikes currently i really can find nothing wrong here either way!! Just get yourself set up correctly before using packettraps monitoring services otherwise everything will work perfectly fine afterwards :) We are solving our infrastructure problems within IT departments where we need real.