I like that it has all the tools we need for a field force. We are able to get all our reports and surveys done in one place and store them for future reference. It makes it easier to keep track of everything that's going on. There are times when it freezes and I have to restart it. It can take awhile to load up. Sometimes it takes awhile to transfer things to my phone so I have to wait. I highly recommend this software. It helps us to organize everything and make sure we don't miss anything. It also saves us time because we're not having to go back and forth between our office and the field.