I placed the order late at night. Almost 45 minutes had passed before the key was sent. In order to make use of the key, you are need to have a Microsoft account. In addition to that, an error message appeared whenever I attempted to enter the game itself. When you sign in with a Microsoft account, it first establishes a connection to the Xbox and then displays the "change account or play" window. However, as soon as you click the "play" button, an error message appears on the screen. However, if you select the cross icon. That can be put to rest. Maintains a connection to the game.