Header banner
Revain logoHome Page
David Banks photo
1 Level
807 Review
82 Karma

Review on UsabilityTools by David Banks

Revainrating 4 out of 5

Great for User Experience/Usability Tests

I like how easy it was to get started with this software, very simple to use! There are so many features to customize your website and make changes as you go along. The support team is great too! They were able to answer all my questions quickly and efficiently. As far as what we've used in terms of usability testing, nothing comes to mind at the moment. We're using it internally, but not sure if anyone has tried to implement it externally yet. Overall, I think it's worth checking out - there really isn't anything bad about it. It does exactly what it says it will do. Testing our site before launch helped us identify areas where users would have trouble navigating or finding content they needed. This allowed us to fix those issues ahead of time instead of having them come back after launching.

img 1 attached to UsabilityTools review by David Banks



Pros
  • Ease of use/user friendlinessFast response for any issueTechnical knowledge provided by Support TeamGreat reporting abilityEasy access from mobile deviceHelpful error messages (for debugging)Ability store results onlineUser friendly dashboard page
Cons
  • Nothing that stood apart when reviewing multiple products; seems just "OK"