Well I've tried the support (for some reason they don't work on weekends when people are trying to assemble their screens?) but anyway I just got a frame for the Sable Frame B2 of the Series 120 put together and I now have 50-75 small black grommets that can be snapped through the screen material (no batons) and the hole in the thin screen material seems to be much smaller than the bottom "r" ring. It seems like it should go through the material quite easily and not stretch so much that wrinkles form. The pictures in the instructions show eyelets in a transparent color - maybe the wrong eyelets were sent? Either way I have to slide the current black grommets through the holes - that doesn't feel right. Does anyone else have this model and go through this step? Will the screen material stretch that much? thanks in advance for all info. Update 1/25 Good. Firstly, if you can buy another screen (which uses a different Elite tension product) get it because in this model it comes with over 100 tiny grommets that you have to manually insert around the screen (every 1 inch ) and it takes forever . Eventually I just stopped being so gentle with the fabric and slipped the bottom R-ring through the small hole. Each required a massage/stretching motion to pull the rubberized screen over the bottom sleeve, allowing the top to snap into place. (You could actually hear it). You then have to install over 100 springs to pull the screen to the frame. Actually, that was the "easy" part. I was able to just use my fingers to install the springs. It looks great now that it's hanging on the wall, but the need to make grommets was PITA. Increasing 1.1 improves the projector's image, so I'm adding an asterisk for that. Much luck.
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