I like that most of their team members are very professional, knowledgeable about sales process in general and specifically CRM products! They also respond to calls/emails quickly which makes them one of my favorite companies out there when it comes down to this type of services. Sometimes they lack knowledge about certain features or updates within the product line as well. But overall great experience with ventasconsulting!! Go for it. You will not regret using them if you're looking into any kind of software solutions regarding your business needs. We have been able solve issues related to customer engagement platform implementation; we've helped our customers to improve workflow management across multiple channels such as email marketing campaigns & phone call center operations. The benefits include increased efficiency, cost savings along with improved productivity by streamlining processes through best practices automation.