I like that it's easy enough for my team of students, but also complex so we can understand how our processes are working well or not as much.
It is simple software with many options which makes getting results difficult at times when there isn't an option available yet! Some features aren;t intuitively obvious without first understanding them completely - this could be improved by more detailed instructions/support material (which would take up space). We use metriplica mainly because its free version allows us access across multiple campuses easily while still keeping costs down compared other programs such as Excel etc., Our main benefit has been being able keep track over time using statistical analysis tools rather than having several spreadsheets tracking different aspects all separately.