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792 Review
56 Karma

Review on TechSmarte by Joseph Lang

Revainrating 4 out of 5

Great Customer Service from Professional People

I like the fact that it is very easy to use and there is always someone available to help you out. You can also use the chat feature to communicate with your team member through the app. The customer service is also top notch. I have never had an issue with them. I have to say that the app is not as user-friendly as I would like. It is a little cluttered and the layout is not very easy on the eyes. I highly recommend TechSmarte to anyone looking for a team of experts to help them with their technology needs. I am solving a problem with our business by having the experts at TechSmarte help us with our technology needs. They have helped me install a new system and have helped us get our website up and running. I like that they're very detailed in their process and how to ensure your hiring success. They walk you through all aspects of the interview/interview round which helps me feel more comfortable with my decision making. It's not always easy to get into an organization but once we do it takes some time to ramp up - so patience is key! Our team has been working together since 2015, which makes this transition easier than if I had started at another firm.

Pros
  • Their support staff are really helpful when needed; great group dynamic within both clients & associates alike..the office environment feels friendly + inviting :) And most importantly.they deliver results!!!!!
Cons
  • Sometimes things don't go exactly according plans (i'm sure everyone experiences something similar), however nothing majorly negative about techsmart