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Anthony Hobby photo
Bahrain, Manama
1 Level
667 Review
33 Karma

Review on SMALLRIG CCS2493: High-Quality Cage for Sony Alpha A6600/ILCE 6600 Mirrorless Camera with Cold Shoe Mounts by Anthony Hobby

Revainrating 1 out of 5

Customer service is a joke (Lacey)

One star for customer service and quality control, not the product itself. My cage arrived on December 20th and I noticed a lack of equipment. I contacted smallrig and they responded within 48 hours as per Revain policy. Lacy asked for photos for some reason so she could see what I was talking about. I sent a reply with photos within an hour. It's been a week with no response, I emailed her with no response. So basically if you have problems with Smallrig, resolve your sol after purchase because customer service won't take care of it. I've spent over £300 on small rig gear apart from the lack of gear and struggling with that all the products seem sturdy and reliable but I won't be buying them again. smallrig, you can thank Lacey for losing a customer and sales.

Pros
  • Practicality
Cons
  • So-so

Comments (1)

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June 19, 2023
An analysis on reports that the cage blocks the battery compartment.