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United States of America, Jackson
1 Level
684 Review
56 Karma

Review on Softan by Shug Quinn

Revainrating 3 out of 5

Not Worth the Hype: Softan

I was eager to test out Softan based on their appealing website because I adore shopping for kitchen and home goods online. Unfortunately, I had a mediocre experience working with this organization. The stuff I received from Softan weren't really spectacular, despite their claims to deliver high-quality products. The quality was terrible overall and the materials were fragile and badly made. I could have easily located comparable goods elsewhere for less money. They provided subpar customer service, which made issues worse. I received disrespectful and useless responses when I raised issues about the products I had received. They made it abundantly evident that they had no interest in making things right or offering me a workable solution. In general, I wouldn't suggest Softan to anyone searching for high-quality appliances and kitchenware. Their customer service is appalling, and they simply don't live up to the hype they create on their website.

Pros
  • Outstanding service to one's clients
Cons
  • There is no free shipping option and the sizing on some things is off.