This item is amazing. I was concerned about some of the comments saying it was leaking but I bought it anyway. It leaked at first, but here's why. When you receive the slow cooker there is a small gray piece covering the inner pot before the lid closes. I did not use this piece thinking it was for storage only. I didn't see anything about it in the brochure that came with it. Also, I figured it would be impossible to remove the pot if it was hot. Without this part, there will be a lot of condensation on the pot (and when it's plugged in) and the pan will leak when it's moved (every time). Eventually I got fed up and started trying the piece that goes over the inner pot. I just put it on freely. This completely solved the problem (understand). It was easy to take off, now I have no complaints. At lunchtime my food is always warm, my colleagues always comment on it and I'm happy because I don't eat fast food or all that crap that's easy to find in my job. I highly recommend this product.
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