The item sent does not have the protrusions on the handle as shown in the photo. I'm not sure if that made a difference. I've had similar ribbed handle products before and while they weren't the best, they at least served my purpose. The material of this pouf is very thin. When you clean the toilet the material cracks up to the handle and basically it's just hard plastic that scratches the toilet. Material not suitable for this type of work. I will look for the best ball head material.
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