I am very disappointed with this second purchase. Bought before with no problems. The caps were taped to the bottles with clear tape for security. Not this time! 2 bottles were put in a box and I bought 2 of them so 2 boxes in a big box. I received the box and the soap is dripping down. I open a big box, there is liquid soap everywhere, I open the 1st smaller box and there is a bottle with no cap! The box is raw. I open another small box and find another lifeless bottle! Big! I just want my bottles replaced but the return policy is to return the empty bottles in a box which I have to locate and then send back. I love the product and would like to change it to a positive review, but until my order is completed without going through the overly complicated refund process to return empty dish soap bottles, negative feedback will remain.
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