So I really wanted to love them. Love the packaging, they came in a medium sized box sealed tightly in plastic and flat as a pancake. Unfortunately, they are not as fluffed up as the instructions say. So I contacted the seller. Mia from customer service is the only reason I give stars. She was amazing and so helpful! She suggested I put each one in the dryer on low heat for about 1 hour. 1 hour and said it should work. Well I bought 4 so I put each one on my pillow for 1 hour. Only 1 fluffed up, the rest remained completely flat. So I contacted Mia again and within 24 hours my money was refunded! I appreciate it so much because I'm in dire need of good soft fluffy pillows and I HATE spending money on things I can't use (like flat pillows). Now I can try another brand. So 0 stars for pillows and 5 stars for customer service!
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