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806 Review
66 Karma

Review on Elixiter by David Bar

Revainrating 5 out of 5

Excellent support staff who really knows their stuff

Elixiter has been our primary Marketo provider since we started using Marketo in early 2016. The team has been incredibly helpful and responsive. When we were looking for help with our Marketo implementation, they were the first to respond and were very helpful in getting us on our way. They have been very responsive and have always been there to help us when needed. I have a couple of minor gripes - but nothing that I can't work through with the team. I highly recommend Elixiter. I was able to get our Marketo implementation up and running in a very short time. They were able to help with the entire process from setup to implementation and beyond. They have helped us with our Marketo implementation as well as our Marketo training. The ability to use all aspects of marketo from start to finish with little or no help needed! I have been able to easily build out my account without any issues at this point. There are some things that could be improved but nothing major so far as an overall experience. We love having access to everything we need in one place. It makes it easy to get started right away instead of going through multiple steps each time you want something new.

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Pros
  • Very knowledgeable
  • Helpful & prompt response times.
  • Excellent customer service/support staff (I am not speaking about individuals here)
  • All options available within platform
  • Everything is done via web interface which saves me tons o
Cons
  • There are disadvantages