We returned the Keurig Rivo which has had 3 problems in less than 2 years and we have used it. I love it! Easy to use, we have a Secura frother that we love. Capsules are a lot cheaper than Keurig (50% smaller) and contain a lot more espresso. Both machines together cost a little more than the Rivo, but they're worth the money and take up less space, not to mention better espresso and cappuccino. I'm from Rome, I know what buon espresso is and it's the best you can get for home use and in capsules. Why not 5 stars? It's almost 2017 and I'm expecting all electronic systems to shut down automatically, particularly irons, ranges, coffee makers, etc. Yes, the heater shuts itself off after about 20 minutes, although the machine stays on, and that worries me. . I'd rather turn it off completely 5-10 minutes after I'm done, and it's a relatively inexpensive feature to add. Still. great makchina for coffee
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