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1294 Review
51 Karma

Review on CycleCloud by Jeff Payne

Revainrating 5 out of 5

Easy, Intuitive and Consistent Customer Service

I love how easy it is to use this platform! It's so intuitive that you can get started in just minutes with no prior knowledge of AWS or any other service providers out there (ease). There are times when we would like more flexibility within our account but overall they have been very responsive at resolving issues asap which has helped us stay happy customers!! Nothing really - their support team does an amazing job getting back quickly if something goes wrong thoughout your cycle. We've used them since launch time ago from initial project planning through post-launch maintenance/support services including helping manage customer success stories via social media channels such as Facebook & Twitter during peak season months where demand was high enough. They also help ensure ongoing product updates by providing regular code releases ensuring continued stability across all platforms. From day one until now i don't think anything else could be asked because everything.

img 1 attached to CycleCloud review by Jeff Payne



Pros
  • Flexibility
  • Quick turnaround for changes / requests
  • Great response management throughout entire lifecycle process, both pre , mid (pre) post release phases
Cons
  • Not the best