I have used Flex DMS since 2009. It was a great product back then and has remained so. In fact, they have made significant enhancements to the product since then, which has only enhanced its value. I have worked with many systems in my career and have yet to find anything better than Flex DMS. I would recommend it to anyone who needs a powerful system to manage their dealership operations. I like the features that allow you to export reports directly into Excel or PDF format as an added benefit over other solutions such as Dealroom and others. And most importantly, there's no "gotcha" when it comes time to upgrade! When upgrades become necessary, it is seamless, without downtime.