I like that I can use the calendar to schedule my appointments and that I can easily send reminders to my clients. I can also easily email my clients reminders. I also like that I can easily log in to my account and check my appointments. I dislike that I have to create a new calendar for each appointment that I schedule. I also dislike that I have to create a new email account for each new client that I schedule. I am solving the problem of my clients reminding me of appointments by using Scheduling Suite. I am solving the problem of my clients logging into their account to schedule appointments. I am solving the problem of my clients being able to access their account to check their appointments.