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1253 Review
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Review on πŸ“· ClearClick HD Capture Box Platinum - Ultimate Video Capture and Streaming Solution for HDMI, RCA, AV, VGA, YpbPr, VHS, VCR, DVD, Camcorders, Hi8 by Logan Tripp

Revainrating 2 out of 5

I tried it just didn't work

I was looking for a video capture device to convert all my old VHS and Hi8 videos to digital format. I've tried all the troubleshooting steps, contacted customer service, accepted every suggestion I could find, but it just wasn't working right for me. In the manual (and elsewhere) was that if you format the hard drive to NTSC, continuously. If formatted in FAT32, it will cut your video into chunks with a maximum file size of 4GB. I had a 2TB hard drive that should be compatible. Recording is not possible when an NTSC-formatted hard disk is connected directly to the device. It seems to record but after the end I look at the list of files but there it is empty. I had better luck recording with GX Player via computer, but for some reason it automatically stopped recording after about 10 minutes (the time was set to unlimited). The file size was about 1.5 GB. I tried a FULL reformat of the hard drive but got the same results. The same thing happened whether I was recording to an external hard drive or my computer's hard drive. Support suggested that although it mentions that it's compatible with 2TB hard drives, there are sometimes problems with larger hard drives, so I bought a 32GB flash drive on their suggestion. I thought every file I write would be less than 32 GB and I could just move it to my hard drive. With a flash drive, I was able to burn a longer video to the hard drive (about 13 minutes) by plugging it directly into the device. . However, it doesn't record a 30 minute video (like before, it appears to be a recording but the file never shows up after I stop recording). I've tried multiple times to completely reformat to NTSC. Same problem. And while recording via GX Player, inexplicably only 10 minutes were still allowed. I also had problems with a video saved to a flash drive. If I fast-forwarded or rewound the video at all, the audio would cut out when I resumed playback. The support suggested reset the flash drive to the default setting (e.g. FAT32). He technically recorded the entire video, but it was cut into chunks as mentioned and the chunks were around 2GB, not 4GB. They also suggested I download "mp4joiner" to join them. I will say that the captured video showed no degradation or loss, but it wasn't really necessary to do all that work just to capture the video. I'd say there might have been an issue with my OS (recently purchased from Dell with Windows 10. It should be able to handle that), but I've had no success writing directly to the device either. It should just be plug and play. The support team tried to help, but i'm just frustrated. I even tried replacing the device hoping it was just bad, but the replacement worked exactly the same. So it looks like some people have had success. Maybe this will work for you. Not so in my case. I will keep looking for the product I can use. I'd say there might have been an issue with my OS (recently purchased from Dell with Windows 10. It should be able to handle that), but I've had no success writing directly to the device either. It should just be plug and play. The support team tried to help but I'm just frustrated. I even tried replacing the device hoping it was just bad, but the replacement worked exactly the same. So it looks like some people have had success. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. I'd say there might have been an issue with my OS (recently purchased from Dell with Windows 10. It should be able to handle that), but I've had no success writing directly to the device either. It should just be plug and play. The support team tried to help but I'm just frustrated. I even tried replacing the unit hoping it was just bad, but the replacement worked the same. So it looks like some people have had success. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. The support team tried to help but I'm just frustrated. I even tried replacing the unit hoping it was just bad, but the replacement worked the same. So it looks like some people have had success. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. The support team tried to help but I'm just frustrated. I even tried replacing the unit hoping it was just bad, but the replacement worked the same. It looks like some people have been successful. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. but i'm just frustrated. I even tried replacing the unit hoping it was just bad, but the replacement worked the same. So it looks like some people have had success. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. The support team tried to help but I'm just frustrated. I even tried replacing the unit hoping it was just bad, but the replacement worked the same. It looks like some people have been successful. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. but i'm just frustrated. I even tried replacing the unit hoping it was just bad, but the replacement worked the same. So it looks like some people have had success. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. The support team tried to help but I'm just frustrated. I even tried replacing the unit hoping it was just bad, but the replacement worked the same. It looks like some people have been successful. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. but the replacement worked the same. So it looks like some people have had success. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. The support team tried to help but I'm just frustrated. I even tried replacing the unit hoping it was just bad, but the replacement worked the same. It looks like some people have been successful. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. but the replacement worked the same. So it looks like some people have had success. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. The support team tried to help but I'm just frustrated. I even tried replacing the unit hoping it was just bad, but the replacement worked the same. It looks like some people have been successful. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. The support team tried to help but I'm just frustrated. I even tried replacing the unit hoping it was just bad, but the replacement worked the same. It looks like some people have been successful. Maybe this will work for you. Not so in my case. I will keep looking for a product to use. The support team tried to help but I'm just frustrated. I even tried replacing the unit hoping it was just bad, but the replacement worked the same. It looks like some people have been successful. Maybe this will work for you. Not so in my case. I will keep looking for a product to use.

Pros
  • Handy thing
Cons
  • Big and bulky