I like the customer support, they are very friendly and helpful. The software is well built with good security features.The interface is intuitive. You will not have any problems using it. There isn't anything in particular I dislike about this product. Maybe if you need to use other programs at the same time as jobflow then it might be difficult to use them both. As mentioned before, I don't have any complaints. This is a great program to use for your business needs. If you're looking for a simple to use job management system, check out JobFlow. We've been able to streamline our process and keep track of all of our employees through this program which makes things so much easier.