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Puerto Rico, San Juan
1 Level
715 Review
38 Karma

Review on PunPun Double Wall Insulated Glass Espresso Cups: Set Of 2 Demitasse And Iced Coffee Cups by Alan Brewer

Revainrating 5 out of 5

Amazing Customer Service!

We were so happy to get these cups to use for our new espresso machine! When we opened the box, one of the cups was broken and the other had a crack in it unfortunately due to handling/delivery. I reached out to the customer service email and got a response back within a few hours! Tracy was so polite over email and made sure to get my address so she could send out replacements ASAP!We were able to take out and hold the cup that wasn’t broken. The size of the cup looks perfect and can hold a lot of liquid! We are excited to get the replacements.5/5 - amazing customer service. THAT is a huge reason we will be a customer with PunPun.

Pros
  • The cups are perfect for espresso, cappuccino, latte, and other specialty coffee drinks
Cons
  • Maybe challenging to pour, especially coffee from larger cups