Review on 🦈 Shark Rocket HV301: Ultra-Light Corded Vacuum for Powerful Carpet and Hard Floor Cleaning - Gray/Orange by Ben Titchenell

18 months of use twice a week and the hose in the engine head broke. It's a motorized brush head, making it more of a vacuum than a fancy vacuum. The warranty states that there is a full list of covered/non-covered parts called wear parts/or durable parts, but there is no list and even a supervisor would not provide me with a list. Are they just saying the head isn't covered because it's a durable part that includes a wearable part? and an offer to send me a new head at 50% off, about $50 + shipping. It was really annoying that they couldn't or wouldn't put their claims in writing about what is covered and what isn't. I'm sorry I haven't had a reassurance from Amazon for 3 years but I didn't think I would need it.