I like that it is very easy to use - once you have an account set up (it takes about 5 minutes), everything flows smoothly from there! The customer service has been fantastic as well- they are really helpful when we've had any questions or problems along our way using this product.- not much at all so far in terms of dislike/suggestionsI'd say try out some demo accounts first before committing full price if possible;-) We're trying invoice management software right now but haven't found anything yet which fits whatwe need exactly:-).