We're using shared remote server for our web hosting service, which is really an excellent tool if you want your own data center with low cost! I don't have any problems at all during my business relationship until now(actually it's not even one year yet).
Everything has been smooth so far but there was some issue in billing process once when we were switching from another provider; however support team resolved that very quickly as wellas professionally too.(I did receive email notification about this problem) So overall i've got nothing much i dislike here!! Just follow customer care direction or make sure they provide good quality services before considering them otherwise its going waste money. It saves us time since everything can be done remotely without physically being present by ourselves oversea employees/guests etc.; Also easy enought configuration via mobile apps makes everyone more productive than expected (especially kids!). I have been using this service for over 10 years now, it is very reliable with no downtime or any issues that i can think about in my mind right know! The only thing which was not great at all but still manageable as well when you are working remotely from home sometimes your internet connection gets interrupted so if they do provide an option where we could use VPN then its better than nothing!! Highly recommended! No worries while managing remote work force!!