I like how it can be used for different things in my business such as managing our firewall rules or monitoring devices remotely with out having someone physically at each device all day long! It's not always intuitive but once we get into something its pretty simple if there are any questions just ask us via chat they're great about answering them quickly too!! Nothing really i dislike other than maybe some of their pricing options could have been more clear cut between certain plans etc..
But thats probably because this isn't what was advertised when purchasing so no big deal though :) Great product overall especially since everything works well together which makes life super easier. We manage multiple locations across several states using uniMUS from one central location allowing me access anywhere anytime without anyone being present while doing work away form home!