Header banner
Revain logoHome Page
David Plunkett photo
1 Level
1385 Review
85 Karma

Review on Computer Guidance Corp by David Plunkett

Revainrating 5 out of 5

Great software with lots room for growth

It is easy to use for small businesses or those that have limited resources available in terms of IT support staff/knowledgeable users.

img 1 attached to Computer Guidance Corp review by David Plunkett

The user interface can be confusing at first but it does get easier as you learn how things work inside out! We are able solve many problems using this system which has helped us streamline our processes internally. I would say we solved some issues by implementing an internal ticketing process within CG's platform so they could help resolve any questions employees may encounter when performing their tasks more efficiently than before.

Pros
  • Easy set up
  • Ease of Use
  • Great customer service, very responsive & helpful with all requests made through email.
  • Good Helpdesk software (SaaSO) built into product
Cons
  • Some difficulties