It suits me in every way. After the purchase on 11/20/2022, I was convinced of the support of the product, namely, having bought a chair in the store and when unpacking, I found that the lumbar pillow does not have fastening belts, as indicated on the websites of the stores and on the website of the official representative. Immediately, at the same time, I turned to the representative on the websites and to the store, where I bought for explanations on the non-matching of the consumer properties of the goods presented and delivered to me. The representative received a notification that the manufacturer had made a change in the design and officially notified the representative, but the representative had not yet managed to make changes on the site. After an apology, despite the fact that the chair was not purchased from them, I was offered at the expense of the representative, since the manufacturer no longer makes fastenings in the form of belts on the lumbar pillow, to fix and equip the lumbar pillow with belts. From 11/20/2022 to 11/28/2022, the store contacted the manufacturer and offered to return the chair back, I offered to change only the lumbar pillow, after which the store contacted the manufacturer again and on 12/12/2022 the answer was received that this is not possible and I can still return chair completely. I didn’t return it, because for 21 days of operation I was not disappointed in the chair and realized that I had bought a quality product, and the lack of attachment straps to the back on the lumbar pillow is even a plus, because at any time I can remove or put as I feel comfortable without any extra effort.
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