1 Level
807 Review
40 Karma
Review on AMSimpkins and Associates by Chad Black
Excellent Product Knowledge and Customer Service
I like that they are very knowledgeable about their products as well as being able to customize them according to our specific requirements which was something we were looking forward too when first meeting with this team! They also have excellent customer support who always responds quickly whenever you call or email during business hours even if it's just an inquiry regarding your account status/order details etc. Nothing really at all but overall great product knowledge coupled together with extremely efficient client care makes us feel comfortable using Amsimplins' solutions every time there is any issue related to one of these systems!
Pros
- The system itself has good features for both internal use within my own organization, along wth external clients.
- Customer service reps respond promptly in regards questions asked either via phone calls (even after regular office working hour) OR emails sent
- Excellent response times from staff members regardless how small issues may be
- Very reasonable pricing per month compared other similar services available out here
Cons
- I don't really have any dislikes about this, everything is just fine
