The best thing about softtools is that its very easy to learn, it's self-explanatory so there are no tutorials or guides you need as such which makes learning fast compared with other platforms like bluebeam etc..
I hate how sometimes when i try out some new features of BlueBeam for example (i'm using Version 16) after adding them into my project they dont show up till later but not immediately upon clicking "add" button! It would be great if everything works from first click without any delay!! Sometimes while trying something else comes along unexpectedly then suddenly your work gets interrupted by this unexpected event/feature coming alongside causing delays hence wasting time because we have limited times available before deadlines come around everytime. So far nothing major really since version 10 has been released though still minor issues here nthere especially regarding file management where files.